Guide to Canceling Your Shipt Membership
Shipt offers a convenient grocery and household delivery service with an annual or monthly membership model. While Shipt provides valuable benefits like free delivery on eligible orders, there may come a time when you decide the service is no longer right for you. This guide provides clear, actionable steps to help you cancel your Shipt membership easily and efficiently.
Understanding Shipt Membership
Before canceling, it’s essential to understand how Shipt memberships work and what you’re leaving behind:
- Subscription Tiers: Shipt offers both monthly and annual memberships, which include unlimited free deliveries for orders over $35.
- Auto-Renewal: Memberships automatically renew unless canceled before the renewal date.
- No Refunds: Shipt does not offer prorated refunds for unused portions of the subscription once billed.
- Benefits: Members enjoy perks like exclusive discounts, convenient scheduling, and priority access to delivery windows.
Knowing these details will help you make an informed decision about canceling your membership.
Reasons to Cancel Your Shipt Membership
Here are common reasons why users may cancel their Shipt membership:
- Infrequent Use: Not using the service often enough to justify the membership cost.
- Budget Management: Reducing unnecessary expenses to save money.
- Switching Services: Opting for alternatives like Instacart or Amazon Fresh.
- Relocation: Moving to an area where Shipt does not offer delivery.
- Changing Habits: Preferring to shop in-store or use curbside pickup.
Whatever your reason, canceling is straightforward if you follow the steps below.
How to Cancel Your Shipt Membership?
You can cancel your Shipt membership using one of three methods: through the app, website, or by contacting customer support. Here’s a step-by-step breakdown for each option.
1. Canceling Your Shipt Membership Through the Website
The most convenient way to cancel is through the Shipt website:
- Visit the Shipt Website:
Go to the Shipt website and log in to your account using your registered email and password. - Access Account Settings:
Once logged in, navigate to your Account or Membership Settings section. - Locate the Cancel Membership Option:
Under your membership details, look for the option to Cancel Membership. - Follow the Prompts:
Follow the instructions provided to complete the cancellation process. You may be asked to confirm your decision or provide a reason for canceling. - Check for Confirmation:
After canceling, you should receive an email confirmation that your Shipt membership has been canceled. Save this email for your records.
2. Canceling Through the Shipt App
You can also cancel your membership directly from the Shipt mobile app:
- Open the App:
Launch the Shipt app on your mobile device and sign in to your account. - Go to Account Settings:
Tap on your profile icon in the upper corner and select Account or Membership Settings. - Select Cancel Membership:
Scroll to the membership section and choose the option to Cancel Membership. - Confirm Cancellation:
Follow any prompts to confirm your cancellation. Make sure to complete all steps to avoid automatic renewal. - Receive Confirmation:
Look for a confirmation email or notification verifying your cancellation.
3. Canceling by Contacting Shipt Customer Support
If you prefer speaking to a representative, you can cancel your Shipt membership by reaching out to customer support:
- Contact Shipt Support:
- Phone: Call Shipt customer support at (205) 502-2500.
- Live Chat: Visit the Shipt website or app and access the live chat feature.
- Provide Account Information:
Be ready to share your account details, such as your registered email address, to verify your identity. - Request Cancellation:
Clearly state that you wish to cancel your Shipt membership. The representative will assist you through the process. - Request Confirmation:
Ensure you receive written confirmation (via email) or a reference number as proof of cancellation.
Cancel Your Shipt Membership with Unsubby
Canceling subscriptions can sometimes feel frustrating, especially if you encounter long wait times or unclear processes. That’s where Unsubby steps in.
Unsubby is a subscription cancellation platform designed to save you time and hassle. By using Unsubby, you can submit your cancellation request, and we’ll take care of the rest. Whether you want to stop renewal, avoid unwanted charges, or simplify the process, Unsubby is the easiest way to cancel Shipt.
Things to Consider Before Canceling
Before finalizing your cancellation, consider the following points:
- Remaining Membership Period: If you cancel before the end of your billing cycle, you will retain your Shipt benefits until the renewal date.
- No Refunds: Shipt does not typically offer refunds for the remaining time on your subscription.
- Pending Orders: Ensure all scheduled deliveries are completed or canceled before ending your membership.
- Future Discounts: Shipt may offer discounted renewal rates if you decide to reactivate your membership later.
Alternatives to Shipt
If you’re canceling Shipt but still need a reliable delivery service, consider these alternatives:
- Instacart: Offers grocery delivery from a wide range of local stores with a flexible pay-per-order model or membership.
- Amazon Fresh: A great option for Amazon Prime members, with free delivery on eligible orders.
- Walmart+: Includes grocery delivery, free shipping, and fuel discounts.
- DoorDash: Expands beyond restaurant delivery to include groceries and convenience store items.
Evaluate these services based on your location, budget, and delivery preferences.
Common Questions About Canceling Shipt
Can I Cancel My Shipt Membership Anytime?
Yes, Shipt allows you to cancel your membership at any time. You will retain access until the end of your current billing cycle.
Will I Get a Refund After Canceling?
No, Shipt does not offer prorated refunds for unused time on your subscription.
How Do I Know My Membership Is Canceled?
You will receive a confirmation email after successfully canceling your Shipt membership. If you don’t receive one, contact customer support to verify.
Can I Reactivate My Shipt Membership Later?
Yes, you can reactivate your Shipt membership at any time by logging into your account and re-subscribing.
Will My Orders Be Affected If I Cancel?
Any pending or scheduled orders will be delivered as planned. Be sure to cancel any unwanted deliveries before ending your membership.
Tips for a Smooth Cancellation Process
- Cancel Early: Initiate the cancellation process a few days before your renewal date to avoid unexpected charges.
- Save Confirmation Emails: Keep a record of the cancellation email for your records.
- Check Billing Statements: Monitor your payment method to ensure no further charges occur.
- Contact Support for Issues: If you experience any problems canceling, reach out to Shipt’s support team for assistance.
Canceling your Shipt membership is a simple process when you follow these steps. Whether you prefer handling it yourself or using Unsubby for a hassle-free experience, this guide equips you with everything you need to complete the cancellation smoothly.